ሀ. አገልግሎት ተቀባዩ የሚያሳስበው አገልግሎቱ እንዴት እንደተሰጠ ሳይሆን ለውጤቱ ነው። This statement is saying that the effectiveness of a development intervention depends on how well it is planned and implemented.

ለ. ደንበኛው ሁል ጊዜ ትክክል ነው፡፡ This statement is saying that the quality of a decision is determined by the time taken to make it.

ሐ. በአገልግሎት እና በአገልጋዮች መካከል ያለው ግንኙነት በአገልግሎት ጊዜ ብቻ የተወሰነ አይደለም። This statement is saying that the effectiveness of a development intervention is not solely determined by the resources allocated to it.

መ. በሕዝብ ቢሮ ውስጥ ያለን ዓላማ ደንበኞች በማንኛውም አገልግሎት ደስተኛ መሆናቸውን ማየት ነው። This statement is saying that in any development intervention, it is important to consider the perspectives and needs of the target population.