Task: Write a formal letter of complaint to a company about a faulty product.

Example of a Formal Complaint Letter:

[Your Name] [Your Address] [City, State ZIP Code] [Date]

[Company Name] [Address] [City, State ZIP Code]

Dear Sir/Madam,

I am writing to express my disappointment with the faulty product that I recently purchased from your company. On [date of purchase], I bought a [product name] from your store, and I was excited to use it. However, upon opening the package, I noticed that the product was not functioning properly.

The [product name] was supposed to [describe the product’s function], but it failed to do so. I tried to troubleshoot the issue by following the instructions in the manual, but the problem persisted. I even consulted a technician, who confirmed that the product was defective.

I am extremely dissatisfied with the quality of the product, and I believe that I deserve a refund or a replacement. I have attached a copy of the receipt and the warranty card for your reference.

I hope that you will take immediate action to resolve this issue. I look forward to hearing from you soon.

Sincerely,

[Your Name]

Analysis:

The above formal complaint letter follows the standard format of a formal letter, with the sender’s address and date at the top, followed by the recipient’s address and salutation. The body of the letter clearly states the issue and the sender’s expectations, and provides evidence in the form of a copy of the receipt and warranty card. The tone of the letter is polite but firm, and the sender expresses their disappointment and dissatisfaction with the product. The letter ends with a request for action and a closing salutation. Overall, the letter effectively communicates the sender’s complaint and expectations in a professional manner.