Job Description: Administrative Staff in Maternal Health Care & Child Health Care Hospitals

Position: Administrative Staff Department: Maternal Health Care & Child Health Care Reports to: Hospital Administrator

Job Summary: The Administrative Staff in Maternal Health Care & Child Health Care Hospitals play a crucial role in ensuring the smooth functioning of the hospital. They are responsible for managing administrative tasks, coordinating with various departments, and providing support to the hospital staff. The Administrative Staff must have a strong educational background and relevant work experience in healthcare administration.

Responsibilities and Duties: 1. Manage and coordinate administrative tasks, including scheduling appointments, maintaining records, and handling correspondence. 2. Assist in the development and implementation of hospital policies and procedures. 3. Coordinate with various departments to ensure efficient workflow and effective communication. 4. Provide support to hospital staff, including physicians, nurses, and other healthcare professionals. 5. Handle patient inquiries, complaints, and requests in a professional and timely manner. 6. Maintain and update patient records, ensuring accuracy and confidentiality. 7. Assist in the recruitment and training of new administrative staff members. 8. Monitor and manage inventory of office supplies and equipment. 9. Prepare and distribute reports, memos, and other documents as required. 10. Ensure compliance with healthcare regulations and standards. 11. Collaborate with the finance department to manage billing and insurance claims. 12. Assist in organizing and coordinating hospital events and meetings. 13. Stay updated with industry trends and advancements in healthcare administration.

Qualifications and Experience: 1. Bachelor’s degree in healthcare administration, business administration, or a related field. 2. Previous work experience in a healthcare setting, preferably in maternal health care or child health care. 3. Strong knowledge of healthcare regulations and standards. 4. Proficient in using computer software and applications, including MS Office. 5. Excellent organizational and multitasking skills. 6. Strong communication and interpersonal skills. 7. Ability to work well under pressure and meet deadlines. 8. Attention to detail and accuracy in work. 9. Ability to maintain confidentiality of sensitive information. 10. Knowledge of medical terminology is an added advantage.

Note: The above job description is a general overview of the responsibilities and duties of the Administrative Staff in Maternal Health Care & Child Health Care Hospitals. Specific responsibilities may vary depending on the hospital’s size, structure, and requirements.