As a cabin crew member, there are certain rules that must be followed to ensure the safety and comfort of passengers. Firstly, it is important to always be alert and attentive during the flight. This means being aware of any potential hazards or issues that may arise, and being prepared to handle them quickly and efficiently. Additionally, cabin crew members must always follow the instructions of the captain and other crew members, and must be able to communicate effectively with passengers in case of an emergency.

Secondly, cabin crew members must maintain a professional appearance and demeanor at all times. This includes wearing the appropriate uniform and maintaining good personal hygiene. It is also important to be polite and courteous to passengers, and to handle any complaints or issues in a calm and professional manner.

Finally, cabin crew members must be knowledgeable about the aircraft and its safety features. This includes knowing how to operate emergency equipment such as oxygen masks and life rafts, as well as being able to provide first aid and CPR if necessary. It is also important to be familiar with the layout of the aircraft and the location of emergency exits.

1. What is the main purpose of following rules as a cabin crew member? a) To ensure the comfort of passengers b) To maintain a professional appearance c) To ensure the safety of passengers d) To communicate effectively with passengers

2. What is included in maintaining a professional appearance as a cabin crew member? a) Wearing the appropriate uniform b) Being polite and courteous to passengers c) Handling complaints in a calm and professional manner d) All of the above

3. What is one of the safety features that cabin crew members must be knowledgeable about? a) The location of the nearest restaurant b) The location of emergency exits c) The location of the nearest restroom d) The location of the nearest duty-free shop

4. What is the importance of being alert and attentive as a cabin crew member? a) To be aware of any potential hazards or issues that may arise b) To communicate effectively with passengers c) To maintain a professional appearance d) To handle complaints in a calm and professional manner

5. What is one of the emergency equipment that cabin crew members must know how to operate? a) The coffee maker b) The oxygen masks c) The in-flight entertainment system d) The duty-free cart