Lesson Plan: Use Communication Management Skills to Develop Appropriate Assertiveness, Tact, and Courtesy

Introduction: - Begin the lesson by discussing the importance of effective communication in various aspects of life, such as personal relationships, professional settings, and social interactions. - Explain that assertiveness, tact, and courtesy are essential skills that help individuals express their thoughts, opinions, and needs while maintaining respectful and positive communication. - State the learning objectives for the lesson: to understand the concepts of assertiveness, tact, and courtesy, and to develop skills in applying them appropriately.

Lesson Outline: 1. Definition and Explanation of Assertiveness, Tact, and Courtesy: - Provide clear definitions and examples of assertiveness, tact, and courtesy. - Discuss the differences between assertiveness, aggression, and passivity. - Explain how assertiveness, tact, and courtesy contribute to effective communication and positive relationships.

1. Developing Assertiveness Skills:
   • Introduce strategies for developing assertiveness skills, such as using “I” statements, active listening, and expressing thoughts and feelings clearly.
   • Show a video resource demonstrating assertive communication in different scenarios. (Example video: “Assertiveness Skills: How to Say No and Still Be Nice” - https://youtu.be/7oKjW1OIjuw)
   • Engage students in a group discussion about the video, asking questions like:
     • What did you observe about assertive communication in the video?
     • How can assertiveness help in resolving conflicts or expressing needs?
2. Practicing Tact and Courtesy:
   • Discuss the importance of tact and courtesy in communication, especially when dealing with sensitive or difficult topics.
   • Provide examples of tactful and courteous language and behaviors.
   • Distribute a worksheet with scenarios where students need to respond tactfully and courteously. (Example worksheet: “Tact and Courtesy Scenarios” - link to worksheet)
   • In pairs or small groups, have students analyze the scenarios and come up with appropriate responses.
   • Encourage students to share their responses and discuss why they chose those approaches.

Questioning: - Throughout the lesson, use open-ended questions to encourage critical thinking and class participation, such as: - How would you define assertiveness, tact, and courtesy in your own words? - Can you think of a situation where assertiveness, tact, or courtesy would be particularly important? - What are some challenges people might face when trying to be assertive, tactful, or courteous?

Assessment: - To assess students’ understanding and application of assertiveness, tact, and courtesy, assign a written reflection or role-play activity. - For the written reflection, ask students to describe a recent situation where they used assertiveness, tact, or courtesy, and reflect on the outcomes. - For the role-play activity, provide scenarios where students must demonstrate assertiveness, tact, or courtesy in a given context.

Differentiation: - For students who require additional support, provide simplified definitions and examples of assertiveness, tact, and courtesy. - Offer extra guidance during the worksheet activity, providing prompts or suggestions to help students respond appropriately. - For advanced learners, encourage them to explore more complex scenarios or real-life examples where assertiveness, tact, and courtesy are crucial.

Plenary: - Summarize the key points covered in the lesson, emphasizing the importance of assertiveness, tact, and courtesy in effective communication. - Allow students to share their reflections or role-play experiences, highlighting any challenges or successes they encountered. - Conclude the lesson by encouraging students to continue practicing and developing their communication management skills in various situations.

Note: The video and worksheet resources mentioned in this lesson plan are examples and can be replaced with other suitable resources based on availability and appropriateness for your specific teaching context.