Elderly users find it difficult to navigate the interface due to small text sizes and complex page layouts.

New users are easily frustrated when trying to accomplish certain tasks due to complicated navigation menus.

Complex processes are not well explained to users, resulting in confusion and significant trial and error.

The system does not account for varying levels of technical knowledge among users, causing many users to be overwhelmed.

The interface is not responsive to different devices, causing many users to experience difficulty in viewing content.

Finalizing transactions are not intuitively designed, causing many users to accidentally walk away without completing their task.

There are too many steps in certain processes, causing exhaustion and confusion for users.

Errors are not clearly explained, causing users to feel frustrated and unable to accurately diagnose or resolve the issue.

The application’s visuals are out-of-date, making it difficult for users to make selections or understand key features of the system.

Poor accessibility features make it hard for users with disabilities to interact with the system.