The support staff at Hemen Maternal & Child Health Care Hospital includes various roles that contribute to the smooth functioning of the hospital. These roles may include:
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Receptionists: They are responsible for greeting patients, answering phone calls, scheduling appointments, and providing general information to visitors.
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Medical Transcriptionists: They transcribe medical reports, notes, and other documentation dictated by healthcare professionals.
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Medical Billing and Coding Specialists: They handle the billing and coding processes, ensuring accurate and timely submission of claims to insurance companies.
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Medical Records Clerks: They maintain and update patient records, ensuring that they are organized and easily accessible.
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Housekeeping Staff: They are responsible for maintaining cleanliness and hygiene in the hospital, including patient rooms, waiting areas, and common areas.
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Maintenance Staff: They handle repairs and maintenance of the hospital’s infrastructure, including electrical, plumbing, and HVAC systems.
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IT Support Staff: They provide technical support for computer systems, software, and other technology used in the hospital.
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Security Staff: They ensure the safety and security of patients, staff, and visitors by monitoring access points, conducting regular patrols, and responding to emergencies.
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Transport Staff: They assist in transporting patients within the hospital premises, including to and from different departments or for medical tests.
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Dietary Staff: They prepare and serve meals to patients, ensuring that dietary requirements and restrictions are met.
These support staff members play a crucial role in supporting the healthcare professionals and ensuring the overall efficiency and effectiveness of the hospital’s operations.
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