1. Which of the following is a characteristic of a single-use plan? a) It is designed to be used repeatedly over a long period of time b) It is developed to address a specific, one-time event or situation c) It is created to guide the overall direction and actions of an organization d) It is a flexible plan that can be easily modified as needed

Answer: b) It is developed to address a specific, one-time event or situation

1. Standing plans are: a) Plans that are used repeatedly over a long period of time b) Plans that are developed to address a specific, one-time event or situation c) Plans that guide the overall direction and actions of an organization d) Plans that are flexible and can be easily modified as needed

Answer: a) Plans that are used repeatedly over a long period of time

1. Goals are: a) Specific, measurable actions that need to be taken to achieve an objective b) Broad, long-term aims that an organization wants to achieve c) Detailed plans outlining the steps needed to achieve a goal d) Specific, measurable outcomes that an organization wants to achieve

Answer: b) Broad, long-term aims that an organization wants to achieve

1. Objectives are: a) Specific, measurable actions that need to be taken to achieve a goal b) Broad, long-term aims that an organization wants to achieve c) Detailed plans outlining the steps needed to achieve a goal d) Specific, measurable outcomes that an organization wants to achieve

Answer: a) Specific, measurable actions that need to be taken to achieve a goal

1. Strategies are: a) Specific, measurable actions that need to be taken to achieve an objective b) Broad, long-term aims that an organization wants to achieve c) Detailed plans outlining the steps needed to achieve a goal d) Overall approaches or plans of action to achieve an objective

Answer: d) Overall approaches or plans of action to achieve an objective

1. An annual plan is: a) A plan that is used repeatedly over a long period of time b) A plan that is developed to address a specific, one-time event or situation c) A plan that guides the overall direction and actions of an organization d) A plan that outlines the specific actions and goals for a one-year period

Answer: d) A plan that outlines the specific actions and goals for a one-year period

1. Which of the following is an example of a single-use plan? a) A marketing plan for a new product launch b) An employee training program c) An organizational mission statement d) A long-term strategic plan

Answer: a) A marketing plan for a new product launch

1. Which of the following is an example of a standing plan? a) A budget for the upcoming fiscal year b) A plan for a one-time company event c) A plan to address a specific customer complaint d) A plan to address a sudden change in market conditions

Answer: a) A budget for the upcoming fiscal year

1. Which of the following is an example of a goal? a) Increase sales by 10% in the next quarter b) Develop a new product line within the next year c) Improve customer satisfaction ratings by 20% d) Increase market share by 5% in the next six months

Answer: b) Develop a new product line within the next year

1. Which of the following is an example of an objective? a) Increase sales by 10% in the next quarter b) Develop a new product line within the next year c) Improve customer satisfaction ratings by 20% d) Increase market share by 5% in the next six months

Answer: a) Increase sales by 10% in the next quarter

1. Which of the following is an example of a strategy? a) Increase sales by targeting a new customer segment b) Develop a new product line within the next year c) Improve customer satisfaction ratings by providing better customer service d) Increase market share by expanding into new geographic markets

Answer: a) Increase sales by targeting a new customer segment

1. Which of the following is an example of an annual plan? a) A plan to address a specific customer complaint b) A plan to address a sudden change in market conditions c) A plan to increase sales by 10% in the next quarter d) A plan to develop a new product line within the next year

Answer: c) A plan to increase sales by 10% in the next quarter

1. Which of the following is NOT a characteristic of a single-use plan? a) It is developed to address a specific, one-time event or situation b) It is used repeatedly over a long period of time c) It is focused on achieving a specific outcome d) It is typically shorter in duration than standing plans

Answer: b) It is used repeatedly over a long period of time

1. Which of the following is NOT a characteristic of a standing plan? a) It is used repeatedly over a long period of time b) It is developed to address ongoing activities or situations c) It provides guidance for day-to-day operations d) It is typically longer in duration than single-use plans

Answer: d) It is typically longer in duration than single-use plans

1. Which of the following is NOT a characteristic of a goal? a) It is a broad, long-term aim b) It provides direction and purpose for an organization c) It is specific and measurable d) It guides decision-making and resource allocation

Answer: c) It is specific and measurable

1. Which of the following is NOT a characteristic of an objective? a) It is a specific, measurable action b) It is designed to achieve a goal c) It provides a clear target to work towards d) It is broad and long-term in nature

Answer: d) It is broad and long-term in nature

1. Which of the following is NOT a characteristic of a strategy? a) It is an overall approach or plan of action b) It is designed to achieve an objective c) It provides guidance for decision-making and resource allocation d) It is specific and measurable

Answer: d) It is specific and measurable

1. Which of the following is NOT a characteristic of an annual plan? a) It outlines specific actions and goals for a one-year period b) It provides a roadmap for achieving objectives c) It is typically reviewed and updated on an annual basis d) It is a flexible plan that can be easily modified as needed

Answer: d) It is a flexible plan that can be easily modified as needed

1. Which of the following is an example of a single-use plan? a) A budget for the upcoming fiscal year b) A plan to address a specific customer complaint c) A long-term strategic plan d) A plan to increase market share by 5% in the next six months

Answer: b) A plan to address a specific customer complaint

1. Which of the following is an example of a standing plan? a) A marketing plan for a new product launch b) An employee training program c) An organizational mission statement d) A plan to address a sudden change in market conditions

Answer: c) An organizational mission statement

1. Which of the following is an example of a goal? a) Increase sales by targeting a new customer segment b) Develop a new product line within the next year c) Improve customer satisfaction ratings by providing better customer service d) Increase market share by expanding into new geographic markets

Answer: d) Increase market share by expanding into new geographic markets

1. Which of the following is an example of an objective? a) Increase sales by targeting a new customer segment b) Develop a new product line within the next year c) Improve customer satisfaction ratings by providing better customer service d) Increase market share by expanding into new geographic markets

Answer: c) Improve customer satisfaction ratings by providing better customer service

1. Which of the following is an example of a strategy? a) Increase sales by targeting a new customer segment b) Develop a new product line within the next year c) Improve customer satisfaction ratings by providing better customer service d) Increase market share by expanding into new geographic markets

Answer: b) Develop a new product line within the next year

1. Which of the following is an example of an annual plan? a) A plan to address a specific customer complaint b) A plan to address a sudden change in market conditions c) A plan to increase sales by targeting a new customer segment d) A plan to develop a new product line within the next year

Answer: c) A plan to increase sales by targeting a new customer segment

1. Which of the following is NOT a characteristic of a single-use plan? a) It is developed to address a specific, one-time event or situation b) It is used repeatedly over a long period of time c) It is focused on achieving a specific outcome d) It is typically shorter in duration than standing plans

Answer: b) It is used repeatedly over a long period of time

1. Which of the following is NOT a characteristic of a standing plan? a) It is used repeatedly over a long period of time b) It is developed to address ongoing activities or situations c) It provides guidance for day-to-day operations d) It is typically longer in duration than single-use plans

Answer: d) It is typically longer in duration than single-use plans

1. Which of