Functional Requirements: 1. The system should allow authenticated staff to enter new stock items into the system and generate reports of stock on-hand, in the warehouse, on order or sold (all by store or in total). 2. The system should be linked to the POS system so that as stock is sold, it is removed from the system. 3. The system should allow staff to generate and print barcodes from a PC to a printer via a wireless link. 4. The system should keep track of the loyalty programme grade of each customer. 5. The system should allow customers to look at the services provided, request prices, check lay-by payments and pay invoices. 6. The system should allow customers to link to the websites of musical instrument wholesalers and manufacturers. 7. The system should provide a report of stock location.

Non-Functional Requirements: 1. The system should be user-friendly and easy to navigate. 2. The system should be secure and protect customer data. 3. The system should be reliable and available 24/7. 4. The system should be scalable to accommodate future growth. 5. The system should be compatible with different types of devices and browsers. 6. The system should be able to handle a large volume of transactions. 7. The system should be able to generate reports quickly and accurately.