The implementation of a new system for Numbat Musical Enterprises (NME) has the potential to solve several issues that the company currently faces. The duplication of accounting, HR, and logistics management functions between the two stores has led to confusion and inefficiencies. Additionally, the use of separate barcodes for the same item and the potential need to generate new barcodes for all items as they move into stock has created a further complication. However, the new system has the potential to streamline these processes and remove the duplication of functions, especially in the handling of stock.

Furthermore, the introduction of a website for potential customers to look at services provided, request prices, check lay-by payments, and pay invoices will increase accessibility and convenience for customers. The website will also allow authenticated staff to enter new stock items into the system and generate reports of stock on-hand, in the warehouse, on order, or sold. The system will be linked to the POS system, allowing for the removal of stock as it is sold.

The loyalty programme, which rewards customers based on how much they have spent at NME, will also be integrated into the new system. The system will keep track of the loyalty programme grade of each customer, allowing for a more personalized experience.

Overall, the new system has the potential to solve several issues and increase efficiency for NME. It will also provide a more convenient and personalized experience for customers.