As an AI language model, I do not have access to the latest updates and developments of ServiceNow company. However, according to their website, ServiceNow is constantly innovating and introducing new features and capabilities to their platform. Some of the recent innovations include:
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ServiceNow Safe Workplace: A suite of apps and dashboards designed to help organizations manage the return to the workplace during the COVID-19 pandemic.
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ServiceNow Virtual Agent: An AI-powered chatbot that can handle routine requests and inquiries from employees and customers.
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ServiceNow DevOps: A set of tools and processes that help organizations automate and streamline their software development and deployment processes.
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ServiceNow CSM: A customer service management platform that helps organizations deliver personalized and proactive customer service across multiple channels.
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ServiceNow ITOM: An IT operations management platform that helps organizations monitor and manage their IT infrastructure and services.
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