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The customer should receive the loyalty reward as promised by the shop.
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The loyalty reward should be in accordance with the terms and conditions of the loyalty program.
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The loyalty reward should be valid and redeemable within the specified time frame.
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The customer should be able to use the loyalty reward towards the purchase of any product or service offered by the shop.
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The shop should maintain accurate records of the loyalty rewards given to customers.
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The shop should ensure that the loyalty rewards are not misused or duplicated.
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The customer should be satisfied with the loyalty reward and the overall shopping experience at the shop.
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The shop should continue to provide excellent customer service and maintain a positive relationship with the customer.
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